Case Study: Commerz Real AG achieves greater process excellence with SAP Signavio

Commerz Real AG Transformation towards process excellence

Commerz Real AG, a German asset manager overseeing 35 billion euros and 800 employees, needed to standardize and optimize processes across a complex landscape of 180 applications. Facing rising competition, the company wanted greater transparency, stronger governance, and fewer redundant workflows. SAP Signavio helped Commerz Real address these challenges as part of its broader SAP and SAP S/4HANA strategy.

Using SAP Signavio Process Governance, Process Collaboration Hub, and Process Explorer, SAP enabled Commerz Real to identify inefficiencies, create standardized end-to-end workflows, and introduce semi-automated governance. The results included about 60 semi- and fully-automated workflows, shorter lead times, reduced process interruptions, lower costs, and improved customer service, while shifting process management from IT to the business and making new processes quicker to set up.

Commerz Real AG

Nikolaus Schmidt

Global Head of Technology & Innovation