Case Study: Kärcher achieves faster, low-cost SAP Solution Manager upgrade with SAP

Close Ties with SAP Development Create Real Added Value

Alfred Kärcher GmbH & Co. KG, the global market leader for cleaning technology, faced the challenge of upgrading to a new version of SAP Solution Manager to take advantage of its new functions and revised architecture. The company wanted to implement these essential changes without risk and sought support from the vendor, SAP, to ensure a smooth transition.

By working directly with the SAP development team as an early adopter, Kärcher achieved a simple and efficient implementation. The solution from SAP included direct two-way communication and early access to the software, which resulted in 30-40% time savings on the project and minimal training costs. This close collaboration allowed Kärcher to build extensive knowledge and provide valuable feedback directly to SAP's developers.

Kärcher

Alexander Merz

Solution Manager Consultant