Case Study: Cisco achieves real-time tracking and user-friendly operations with SAP Business Network

Cisco on the value of SAP Business Network

Cisco, a company in the information technology sector with 300–1000 employees, needed a better way to track customer purchase orders, request for proposals, contracts for review, and related activities in real time. The challenge was to improve visibility and responsiveness across these processes, and Cisco used SAP Business Network to help address it.

SAP implemented SAP Business Network for Cisco, giving the team a user-friendly platform with real-time tracking and expert support for quick issue resolution. As a result, Cisco reported improved ability to manage purchase orders, RFPs, and contracts efficiently, with faster access to information and support that helped streamline day-to-day operations.

Cisco

Ana Marie Vistro

Sales Operations/Field Sales Relationship Manager