Case Study: Checkers improves talent retention and streamlines operations with SAP SuccessFactors

Checkers Improving Technology Solutions to Retain Talent and Support Multi-Location Business

Checkers, a drive-through restaurant chain, faced significant operational challenges due to an ERP system that was not designed for its multi-state field organization. This caused managers to be overwhelmed with administrative tasks and inefficient hiring processes, leading to high turnover and difficulty retaining quality talent. To address this, Checkers partnered with SAP to implement a solution using SAP SuccessFactors.

SAP delivered a more productive and flexible system tailored to Checkers' nationwide structure, which streamlined key processes like hiring and transfers. The solution dramatically reduced the administrative burden on managers, leading to a 63% decrease in management turnover. The company also saved significant time, with each salary adjustment taking 15 fewer minutes and inquiries from locations dropping by 25%.

Checkers

Monigo Saygbay-Hallie

Chief People Officer