Case Study: Caspian Marine Services achieves faster reporting and unified operations with SAP S/4HANA

Caspian Marine Services Digitally Transforming for a Better Customer Experience in Fleet of Vessels

Caspian Marine Services B.V. (CMS), which operates a fleet of multipurpose offshore support vessels in Azerbaijan, wanted to modernize its business and improve customer experience. The company faced fragmented accounting, personnel, logistics, and sales processes, along with limited visibility into operations and slow access to analytical data, and turned to SAP and SAP S/4HANA to create a centralized, unified ERP environment.

SAP implemented SAP S/4HANA to digitalize and standardize CMS’s core business processes, including inventory, invoices, payroll, and reporting. As a result, CMS achieved greater automation and efficiency, a 60% faster financial closing cycle, 70% higher cash forecast accuracy, 77% faster reporting, and an average 30% cash savings in logistics, while also reducing manual reconciliation efforts by 50%.

Caspian Marine Services

Zeynab Mammadova

SAP Specialist