Case Study: PiLog achieves faster market adoption and improved customer satisfaction with SAP Master Data Governance

Building Customer Satisfaction with the SAP Master Data Governance Application

PiLog India, a high-tech company specializing in data management, faced a challenge in developing a seamless master data governance solution that worked across different SAP ERP versions. They needed to integrate the SAP Master Data Governance application with an intuitive web design, enable ISO-compliant processes, and create comprehensive documentation to assure quality for their clients.

By working with SAP through its co-innovation service, PiLog implemented a preconfigured and pretested solution built on the SAP Master Data Governance application. This collaboration provided PiLog with ready-to-use, ISO-compliant content and industry-proven taxonomy. The results for PiLog included accelerated market adoption, improved efficiency, and maximized customer satisfaction, with specific improvements like a 100% enhancement to their duplicate detection algorithms.

PiLog

Imad Syed

Chief Information Officer