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1923 Case Studies
Case Study: City Football Group unifies global football operations with SAP Jam and SAP SuccessFactors
A SAP Case Study
Building a Global Community of Football Clubs and Fans
City Football Group, a global network of football clubs, faced the challenge of connecting its geographically dispersed employees and standardizing its HR processes. To address this, they partnered with vendor SAP to implement the SAP Jam collaboration platform and SAP SuccessFactors solutions.
The solution from SAP provided a unified, cloud-based platform for communication and HR management. This enabled online forums for coaches to collaborate, efficient self-service tools, and a centralized performance review system. The results included nearly 100% staff adoption of online reviews, 24/7 mobile access for all employees, and a more connected global workforce aligned behind common goals.
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City Football Group
John Dyke
International Project Manager