Case Study: CJ CGV Corp. achieves digital transformation and higher sales productivity with SAP S/4HANA and SAP Enterprise Support

Building a Better Customer Experience with SAP S/4HANA

CJ CGV Corp., a movie and entertainment company, needed to build an IT infrastructure that could quickly adapt to business changes and support its global expansion. They also sought to create a real-time, interactive consumer platform to evolve their customer experience. To address these challenges, they partnered with vendor SAP to implement the SAP S/4HANA solution.

With the help of SAP Enterprise Support services, SAP provided a tailored engagement plan and expert-guided implementation. This support enabled CJ CGV to complete its transition to SAP S/4HANA in just 100 days, realizing its digital transformation goals. The measurable impacts from working with SAP included a 10% increase in sales productivity, a 30% saving on training fees, and a 20% reduction in implementation costs.

CJ CGV Corp.

SeungHwan Ra

CIO