Case Study: Minor Hotels achieves faster onboarding and more efficient HR with SAP SuccessFactors

Bringing HR into the 21st century with SAP SuccessFactors Solutions

Minor Hotels (AUS & NZ), a hospitality group with 52 properties across five countries, faced a significant operational challenge due to its rapid growth. The company was adding an average of 75 new hires per month and its HR team was overwhelmed by manual, paper-based processes for recruiting and onboarding. This administrative burden prevented the HR department from taking on a more strategic role to support the business's expansion, compelling them to seek a modern solution from SAP.

By implementing SAP SuccessFactors solutions, including Employee Central, Recruiting, and Onboarding, the vendor provided a comprehensive digital system. This solution replaced stacks of paperwork with online workflows, which resulted in an 83% faster onboarding process and saved 900 hours on manual data entry annually. SAP enabled Minor Hotels to create a single source of truth for employee data, freeing the HR team from repetitive tasks and allowing them to focus on strategic initiatives that add value to the business.

Minor Hotels

Dipti Ahuja

HRIS Project Manager