Case Study: Boston Scientific improves inventory control and reduces workload with SAP S/4HANA

Boston Scientific Empowering Staff with the Insight and Tools to Do More Through Digital Transformation

Boston Scientific, the medical device maker, needed to digitally transform manual inventory and customer order management processes that were slowing growth in Mexico and Colombia. It turned to SAP and the SAP S/4HANA-based FactR smart consignment and smart order solution to create a fully integrated industry cloud platform for its ERP environment.

With SAP, Boston Scientific automated consignment, ordering, and order-to-cash workflows, enabling real-time inventory control, faster settlement, and error-free invoicing. The results included a 45% reduction in operational workload, 25% lower inventory levels, 35% higher customer loyalty, and 50% more time for staff to spend with patients.

Boston Scientific

Andres Eduardo Posada

Supply Chain Manager