Case Study: Aegea Saneamento resolves a critical SAP Ariba issue quickly with SAP Mission Control Center

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Preview of the Aegea Saneamento Case Study

Aegea Saneamento Helping ensure core operations run smoothly with SAP Mission Control Center

Aegea Saneamento, a utilities company in São Paulo, Brazil, needed help resolving a critical issue with its SAP Ariba solution that was affecting core operations. As a waste treatment services provider with more than 10,000 employees, the company turned to SAP for support.

SAP’s Mission Control Center team, part of SAP Enterprise Support services, worked closely with Aegea Saneamento through daily follow-ups to understand and fix the problem. The issue was resolved in just a few days, restoring and restructuring core operations and providing fast, effective support from SAP.


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Aegea Saneamento

Rodolfo de Oliveira

SAP Architect


SAP

1923 Case Studies