SAP SuccessFactors
741 Case Studies
A SAP SuccessFactors Case Study
Mazars, one of Europe’s largest auditing and advisory firms with 15 UK offices and about 2,200 employees, needed more than just cloud-based learning software — it needed expert guidance to ensure administrators adopted the system, upskilled staff quickly, and drove business value. To address this, Mazars engaged SAP SuccessFactors and SAP Preferred Success services for its SAP SuccessFactors Learning, Employee Central, and Performance & Goals solutions.
SAP SuccessFactors delivered a dedicated customer success manager, monthly expert webinars, success checks, administrator courses, and personalized quarterly release documentation to improve configuration, administrator capability, and user adoption. Those services helped Mazars ensure employees have the learning tools and mobile-enabled performance management needed to support clients and, according to Mazars, maximize the value of their SAP SuccessFactors cloud HR solutions.
Yetunde Sosanya
Interim HR Systems Manager