Case Study: Wellborn Cabinet achieves streamlined, scalable operations and accurate order fulfillment with SAP SuccessFactors

Wellborn began standardizing on SAP in 2004, giving the venerable company a scalable long-term platform

Wellborn Cabinet, a family-owned kitchen and bath manufacturer founded in 1961 with about 1,300 employees, needed a scalable, integrated ERP to replace legacy, paper-based processes and support growth. The company standardized on SAP solutions and moved to SAP S/4HANA in the cloud, alongside SAP CRM and SAP HCM/Payroll—working with SAP SuccessFactors technologies and implementation partner Illumiti to modernize customer service, finance, purchasing, manufacturing, distribution and HR.

Using SAP SuccessFactors-era solutions and a cloud migration to SAP S/4HANA (with Illumiti customizing the rollout), Wellborn now processes more than 400,000 transactions monthly, achieves more timely financial closes and reporting, and has improved order/shipping accuracy, production lead times and backorder tracking. The SAP SuccessFactors-backed deployment helped sustain strong 2020 sales despite COVID-19 and positioned Wellborn to hire about 100 additional employees.

Wellborn Cabinet

Angela O'Neill

Director of Marketing