Case Study: United Breweries Limited achieves rapid, company‑wide performance management and 100% appraisal completion with SAP SuccessFactors

United Breweries Limited - Customer Case Study

United Breweries Limited (UBL), India’s largest beer producer, needed to standardize HR processes and data across multiple sites and gain better HR business intelligence to support leadership decision-making. To avoid the complexity and cost of bolt-on applications, UBL turned to SAP SuccessFactors for an integrated, easy-to-use talent platform, selecting modules such as Goals and Performance to align talent management with its rapid business growth.

SAP SuccessFactors implemented its off‑the‑shelf Goals and Performance solution (rolled out in 2011), providing faster deployment, advanced reporting and unified processes. The platform was adopted in just three months, achieved 100% performance appraisal and goal setting on the new system, improved visibility into performance trends, and drove measurable behavior change — including a 40% rise in safety‑related goals organization‑wide and a 10% increase in manufacturing goals.

United Breweries Limited

Joseph Noronha

EVP-Human Resources, United Breweries Ltd