Case Study: Uniper achieves unified, cost-effective cloud HR and streamlined pension handling with SAP SuccessFactors Employee Central Service Center

Uniper Trusting Consulting Services to Unify HR Request Handling and Pension Management

Uniper, a global energy company with about 34 GW of generation capacity active in 40+ countries, needed to replace an oversized, costly legacy HR landscape and unify local HR needs across Germany, Sweden, and the UK while enabling restricted access to a third‑party pension management system. To meet these goals, Uniper engaged SAP SuccessFactors, using SAP SuccessFactors Employee Central Service Center along with SAP Services and Support consulting to configure a lean, cloud-based HR service delivery solution.

SAP SuccessFactors, supported by SAP Services and Support, implemented Employee Central Service Center using a fit‑to‑standard approach, defined HR‑request processes, and enabled the restricted pension access required. The deployment replaced the on‑premise system with a 100% cloud‑first foundation, unified HR request handling across multiple countries, significantly reduced IT costs and complexity, and readied the business to roll out additional ticketing interfaces and functionality.

Uniper

Henrik Björck

HR IT Architect