Case Study: Ryan Specialty Group achieves unified global operations and scalable growth with SAP SuccessFactors

Unifying a Fast-Growing Global Insurance Group with Cloud Solutions from SAP

Ryan Specialty Group is an international specialty insurance organization growing roughly 20% year over year through acquisitions and de novo formations. It faced fragmented global systems, time-consuming manual reporting, and slow, paper-based HR and procurement workflows, so Ryan Specialty Group turned to cloud solutions from SAP — notably SAP SuccessFactors for talent management alongside SAP S/4HANA Cloud and support from SAP Digital Business Services — to unify data and processes across finance, procurement, and HR.

SAP SuccessFactors, together with SAP S/4HANA Cloud and SAP Digital Business Services, was deployed in seven months to establish a single source of truth, standardize and automate business processes, and enable mobile self-service. The implementation reduced onboarding document turnaround from about a week to 1–2 days, improved real-time reporting and expense control, sped invoicing and cash flow, and allowed Ryan Specialty Group to scale its 20% annual growth without increasing administrative overhead.

Ryan Specialty Group

Christine Lloyd

Director of Procurement