Case Study: SASREF achieves digital refinery transformation and $4M annual savings with SAP SuccessFactors

Taking Leadership in the Oil and Gas Industry to Transform Itself into a Digital Refinery

SASREF (Saudi Aramco Shell Refinery Company) faced a decade‑old, fragmented IT landscape and needed to become a more flexible, efficient “digital refinery” to support competitiveness and Saudi Vision 2030. To modernize operations and HR, SASREF partnered with SAP and deployed a suite of SAP solutions — including SAP S/4HANA, SAP HANA, SAP MII and SAP SuccessFactors for employee management — under the Tamkeen program to gain unit‑level visibility and streamline core processes.

Working with SAP consultants and using SAP SuccessFactors alongside the broader SAP solution stack, SASREF consolidated systems, built an in‑house Customer COE, and integrated IT‑OT for real‑time operations. The implementation cut systems from four to two, delivered unit‑level product costing and real‑time inventory tracking, sped reporting from five days to instant, achieved 100% on‑time supplier payments, and yielded about US$4 million in annual savings while lowering total cost of ownership.

SASREF

Ali A. Al-Hazmi

President