Case Study: Puget Sound Energy achieves streamlined labor-relations management and improved compliance with SAP SuccessFactors and Sodales Solutions

Taking Labor Relations to the Next Level with Sodales Solutions and SAP App Center

Puget Sound Energy faced fragmented, partly manual labor relations processes—relying on spreadsheets and disconnected systems that complicated governance and compliance. To modernize its HR and labor relations work, PSE implemented a solution ecosystem around SAP SuccessFactors and sought a labor relations application to support grievance, discipline and arbitration workflows.

Sodales Solutions’ Labor Relations Software, available on SAP App Center and integrated with SAP SuccessFactors and SAP S/4HANA, provided end‑to‑end grievance, discipline and appeal workflows, online collective agreement maintenance, seniority rules and reporting. By deploying the Sodales solution with SAP SuccessFactors, Puget Sound Energy improved compliance, streamlined grievance and arbitration processes, and made labor relations easier to manage.

Puget Sound Energy

Chaim Nel

Senior SAP Project Manager