Case Study: Swagelok achieves streamlined HR processes and simplified associate training with SAP SuccessFactors

Swagelok Turning Complex Associate Training and HR Processes into Powerful yet Simple Self-Services

Swagelok, the global fluid‑system manufacturer with more than 5,500 associates, faced complex, manual HR and training processes that slowed recruiting, onboarding, and day‑to‑day associate services. To improve associate experience, reduce HR and IT involvement in routine transactions, and enable remote operations, Swagelok partnered with SAP SuccessFactors (alongside SAP Preferred Success services and SAP Content Stream by Skillsoft).

Using SAP SuccessFactors solutions — supported by SAP Preferred Success and deployment help from partner Rizing — Swagelok moved HR to the cloud with Employee Central, Learning (with >2,000 online courses), Recruiting, Performance & Goals and rapid UI builds via the MDF/business‑rules framework. The result: a strategic, integrated HR function, simplified self‑service UX, virtual onboarding during COVID‑19, faster time‑to‑fill roles, and rapid development (for example, a COVID‑tracking portlet built in under three weeks), delivering measurable efficiency and adoption gains with SAP SuccessFactors.

Swagelok

Jim Garnek

Director Business Operations Platforms