Case Study: Panalpina Group achieves unified global workforce and HR data transparency with SAP SuccessFactors

SuccessFactors Helps Panalpina Group Unify a Global Workforce

Panalpina Group, a Basel‑based logistics services provider operating in more than 80 countries with around 15,000 employees, faced fragmented HR data and piecemeal reporting from local systems and spreadsheets that prevented a real‑time, global view of skills, performance and demographics. To solve this, Panalpina chose SAP SuccessFactors and adopted its cloud HR suite—including Employee Central, Performance & Goals, Compensation, Succession & Development, Learning, Recruiting and Recruiting Marketing.

SAP SuccessFactors was implemented in phases (first covering 600 senior managers, then all 15,000 employees), centralizing HR processes and delivering immediate impact: a 90% user satisfaction score in the post‑go‑live survey, faster recruiter communications and measurable time savings, out‑of‑the‑box succession management, and significantly improved data transparency for executives to drive strategic decisions.

Panalpina Group

Elina Tolppanen

Corporate HR Systems Project Leader