Case Study: SUTD (Singapore University of Technology and Design) achieves unified HR, automated payroll and enhanced employee self-service with SAP SuccessFactors

Streamlining HR to Transform Employee Experience with SAP® SuccessFactors ® Solutions

SUTD (Singapore University of Technology and Design) faced dispersed HR data across multiple IT systems, a poor end‑user experience requiring multiple logins, and manual‑heavy payroll processing. To resolve these issues, SUTD engaged SAP SuccessFactors and implemented SAP SuccessFactors solutions, including Employee Central and EC Payroll.

SAP SuccessFactors integrated SUTD’s HR landscape into a single source of truth, enabled self‑service and mobile access, automated benefits submission and onboarding flows, and automated payroll cost charging with accurate retroactive calculations. The result was reduced manual intervention, accurate and timely payments, improved payroll team work–life balance, and a reported >50% improvement in ease of navigation.

SUTD

Jaclyn Lee

Chief Human Resources Officer