Case Study: Sun Communities achieves 175% increase in employee engagement with SAP SuccessFactors

SAP Partner Semos Cloud helped Sun Communities increase employee engagement 175%

Sun Communities, Inc., a real estate investment trust operating 350+ manufactured housing communities and RV resorts with rapid headcount growth, faced the challenge of moving from manual HR processes to scalable, cloud-based employee engagement. The company needed a peer-recognition system that would integrate with its existing SAP SuccessFactors environment and be deployed quickly across a global workforce; they discovered JobPts (Recognition and Rewards by Semos Cloud) on the SAP App Center to complement SAP SuccessFactors.

Deployed with single sign-on and extensions to core HR modules in the SAP SuccessFactors landscape, JobPts delivered automated and peer-to-peer recognition and a customizable rewards program that rolled out in about 90 days. The solution—implemented through the SAP SuccessFactors ecosystem—boosted employee engagement by 175%, was well received by staff, and provided a cost-effective, scalable way to motivate and retain employees.

Sun Communities

Marc Farrugia

Vice President of Human Resources