Case Study: Lafonn LLC achieves streamlined operations and improved customer service with SAP SuccessFactors

SAP Business One empowers Lafonn’s business to shine bright

Lafonn LLC, a Cypress, CA–based fine jewelry designer and wholesaler, faced slow order fulfillment, error-prone manual processes, and fragmented data that made customer service and reporting difficult. To address these challenges, Lafonn worked with Abbasoft Technologies to implement SAP Business One, with the vendor SAP SuccessFactors named as the solution provider for the broader SAP ecosystem.

Abbasoft configured SAP Business One to automate workflows, enable full mapping of transactions, and centralize data so staff can trace order lifecycles and individual employee actions. As a result—through the SAP SuccessFactors-supported SAP Business One deployment—Lafonn reports improved back-end efficiency, faster, more accurate reporting, increased traceability of personnel input, and reduced data-entry errors, positioning the company for growth and better customer service.

Lafonn LLC

Molly Wang

Founder & CEO