Case Study: Seguros Unimed achieves unified talent management and record net sales with SAP SuccessFactors

Providing health insurance, dental plans, life insurance, and property insurance since 1989

Seguros Unimed, a Brazilian insurer serving six million customers and employing about 1,400 people, set out to modernize HR to support an ambitious growth vision and better align people with business goals. To centralize and simplify talent management, the company chose SAP SuccessFactors, implementing the Human Experience Management Suite and modules such as Recruiting, Employee Central, Onboarding, Performance & Goals, and Compensation.

Using SAP SuccessFactors, Seguros Unimed rolled out 15 people‑management projects, unified HR processes, and created an employee‑centered experience that boosted engagement and autonomy. The transformation raised HR team productivity by 14%, cut face‑to‑face assistance by 30%, helped deliver the company’s highest net sales in its history, and reduced contracting terms by 20% through the Compensation solution.

Seguros Unimed

Eduardo Castro

Head of People Processes