Case Study: Al-Futtaim achieves anytime, anywhere learning and higher training uptake with SAP SuccessFactors

Providing Anytime, Anywhere Learning with SuccessFactors Learning

Al-Futtaim, a Dubai‑headquartered conglomerate operating more than 200 companies across 35 countries, faced difficulty delivering consistent, auditable training while keeping employees on the job. To enable anytime, anywhere learning and support a 70-20-10 development strategy, Al-Futtaim selected SAP SuccessFactors and implemented the SuccessFactors Learning solution (branded internally as “iGROW”).

SAP SuccessFactors delivered a cloud-based, integrated learning platform with premium support, rolling out SuccessFactors Learning to 9,000 MENA employees and publishing 350+ learning items. The solution drove strong engagement (>74% of the online workforce using the system, 51% using blended learning), US$433,242 in savings to date, faster onboarding and consistent training, plus measurable metrics such as 55% utilization of career content and 2.5 system visits per week.

Al-Futtaim

Dipesh Mistry

Group Learning Technologies Manager