Case Study: Sargent & Lundy LLC achieves knowledge retention and increased employee engagement with SAP SuccessFactors

Powering the Next Generation on Blended Learning with SAP SuccessFactors Solutions

Sargent & Lundy LLC, a 125‑year‑old power engineering firm, faced the imminent retirement of many long‑tenured experts and a simultaneous influx of new graduates, risking a loss of critical industry knowledge and a training bottleneck. To centralize learning and encourage cross‑generational knowledge sharing, Sargent & Lundy turned to SAP SuccessFactors, implementing the SAP SuccessFactors Learning solution alongside the SAP Jam social collaboration platform.

SAP SuccessFactors helped Sargent & Lundy build blended learning paths, relaunch “communities of practice,” and give new hires instant access to experts; the company’s technical training team created targeted learning plans supported by SAP Jam for real‑time discussion. The deployment delivered measurable impact: a 126% increase in employee participation, more than 5,400 community activities logged, stronger engagement, and preserved years of institutional expertise—ensuring knowledge is passed on to the next generation.

Sargent & Lundy LLC

DeAnna Myers

Senior Manager of Learning & Development