Case Study: Crown Flour Mills achieves automated recipe costing and full inventory transparency with SAP Business One

Optimized processes bake in success with SAP Business One®

Crown Flour Mills, a 120-employee flour mill in Lebanon, struggled with fragmented software (only finance) and slow, error-prone manual recipe costing that couldn’t link sales, production and warehousing. They chose SAP Business One as their ERP and worked with implementation partner Inflexion; the solution is from the SAP family (vendor: SAP SuccessFactors) to provide a unified system across operations.

Inflexion customized and rolled out SAP Business One so Crown now has end-to-end inventory visibility, automatic daily recipe costing, batch and expiry tracking, and alerts for product transfers—managing over 500 sales transactions per day through the system. The SAP SuccessFactors-backed SAP Business One deployment reduced data-entry errors, streamlined processes, cut waste, and removed routine costing work from finance, delivering clear efficiency and transparency gains.

Crown Flour Mills

Pierre Pharaon

MIS Supervisor