Case Study: The Prince’s Trust achieves streamlined HR and better support for disadvantaged young people with SAP SuccessFactors

Nurturing Employees’ Compassion and Talent with SAP® SuccessFactors® Solutions

The Prince’s Trust, the UK’s leading youth charity with about 1,100 employees, needed to replace an outdated on‑premise HR system to improve the employee and candidate experience, ensure GDPR and charity compliance, reduce manual compliance risks (notably DBS checks), and raise data quality for faster, more accurate reporting. To meet those needs The Prince’s Trust selected SAP SuccessFactors, deploying SAP SuccessFactors Employee Central, Employee Central Payroll, Recruiting and Learning as part of its Human Experience Management solutions.

SAP SuccessFactors delivered a cloud-based, single source of truth for HR that automated recruiting, payroll, training tracking and DBS check workflows (including expiry alerts), giving staff 24x7 self-service access and managers faster, more reliable reporting to support funding bids. The implementation cut manual errors, reduced reliance on external agencies, and drove measurable outcomes — 100% confidence in recruitment, 97% payroll accuracy, 100% adoption and improved HR efficiency — enabling The Prince’s Trust to focus more resources on helping disadvantaged young people.

The Prince’s Trust

Kimberley Cleland

Director of People and Learning