Case Study: Sun Communities achieves rapid, scalable HR and 1,000-person onboarding in one day with SAP SuccessFactors

Motivated Workforce Rising to Meet Lifestyle Needs of Guests and Residents

Sun Communities, a leading owner and operator of manufactured housing communities and RV resorts, faced fragmented legacy HR systems and needed a scalable, cloud-based HR platform to support rapid expansion and modernize payroll and talent processes. In response, Sun Communities selected SAP SuccessFactors as its cloud HCM solution, deploying modules such as Employee Central, Learning, Performance Management, Compensation, and Payroll to replace inconsistent data silos and streamline recruiting and onboarding.

SAP SuccessFactors’ cloud implementation (including Employee Central and Employee Central Payroll) enabled Sun Communities’ HR team to lead the transformation without heavy IT support, deliver quick access to learning via the SAP Learning Management System, and extend capabilities across supplemental modules. The results included measurable operational gains—most notably the ability to hire and onboard 1,000 people within one day during an acquisition—improved data consistency, faster hiring, scalable payroll, and a platform that supports long-term growth.

Sun Communities

Marc Farrugia

Vice President of Human Resources