Case Study: University of Kentucky achieves streamlined performance management and 96% more evaluations completed with SAP SuccessFactors

Mastering Performance Management with SuccessFactors Performance & Goals

The University of Kentucky was struggling to manage individual employee goals and performance evaluations across its 12,500-employee higher education organization, a critical issue given the direct impact staff performance has on students and the wider community. To modernize its evaluation processes and gain better visibility, the University of Kentucky turned to SAP SuccessFactors, implementing SuccessFactors Performance & Goals.

SAP SuccessFactors deployed SuccessFactors Performance & Goals (with hyperCision consulting and local team ownership), going live on time and within budget and delivering real-time reporting, individualized forms, and a more streamlined workflow. The solution produced measurable results for the University of Kentucky: 100% improved ability to track evaluation progress, a 96.4% increase in evaluations completed, and a 100% increase in report availability, enabling faster, better decision-making by managers and administrators.

University of Kentucky

Kim Wilson

Vice President and Chief Human Resources Officer, The University of Kentucky