Case Study: The Timken Company achieves one-touch HR transactions and real-time headcount reporting with SAP SuccessFactors

Manufacturer simplifies and improves business decisions with SuccessFactors solutions

The Timken Company, a North Canton, Ohio–based manufacturer with 16,600 employees, needed a simpler, global way to manage talent, payroll, and workforce data so managers could deploy specialized skills, train employees, and make faster decisions. To address slow reporting, fragmented HR processes, and complex payroll, The Timken Company turned to SAP SuccessFactors, deploying the SuccessFactors HCM suite—including Performance & Goals, Employee Central, Employee Central Payroll, Recruiting, Learning and Workforce Analytics—one solution at a time.

SAP SuccessFactors delivered a phased, cloud-based HCM rollout with mobile access and ERP integration, going live worldwide in 14 months. The Timken Company now produces accurate headcount reports in seconds (vs. 3+ weeks), cut HR transaction touches from 4 to 1, ran payroll for 23,500 U.S. employees and retirees through a single multilingual solution, and accelerated recruiting, onboarding and just-in-time learning—delivering measurable efficiency and clearer business insights.

The Timken Company

Rob Arbogast

Director of Organizational Advancement