Case Study: Relaxo Footwears achieves a paperless, automated HR transformation and faster talent decisions with SAP SuccessFactors

Making Strides at Home and Abroad by Relying on SAP ® SuccessFactors Solutions to Automate Critical HR Processes

Relaxo Footwears, India’s second-largest footwear producer with about 1,700 employees, faced delays and errors from paper-based, manual HR processes that were hindering recruiting, performance tracking, talent development, and succession planning. To modernize and integrate its HR operations, Relaxo turned to cloud-based SAP SuccessFactors solutions (including the HCM Suite and modules for goals & performance, recruiting, and succession & development).

SAP SuccessFactors, implemented with partner NTT DATA Global Delivery Services Limited using a big‑bang "prepare, realize, verify, launch" approach, delivered a paperless, integrated HR platform that made HR a strategic business partner. The deployment improved HR data submission accuracy by 95%, raised employee engagement to 80%, cut the time HRBPs spend providing data by 90%, and halved the time needed to collate information, enabling faster decision‑making.

Relaxo Footwears

Ashish Srivastava

Head of Human Resources, Relaxo Footwears Limited