Case Study: Mohawk Industries achieves unified employee lifecycle visibility and $1.2M annual cost savings with SAP SuccessFactors

Making Smarter Decisions About Employee Lifecycles with SAP SuccessFactors Solutions

Mohawk Industries, a global flooring manufacturer with 34,100 employees and operations in more than 140 countries, struggled with many disparate HR systems that prevented a unified view of employee lifecycles and made it hard to track recruitment, performance, onboarding, and retirement. To address this, Mohawk selected SAP SuccessFactors and its cloud-based HCM suite (including Employee Central and modules for performance, recruiting, onboarding, learning, compensation, and workforce analytics) to provide an end-to-end, integrated HR management solution.

Working with implementation partner Exaserv, Mohawk replaced fragmented systems with the SAP SuccessFactors suite as a global HR standard that can be tailored locally; the rollout delivered a unified lifecycle overview for all 34,100 employees, simplified and accelerated onboarding for acquisitions, and improved HR decision-making and productivity. SAP SuccessFactors helped Mohawk standardize processes and unlock measurable benefits, including an expected $1.2 million in annual operational cost savings starting in year one.

Mohawk Industries

Jana Kanyadan

CIO