Case Study: La Cuisine achieves streamlined, scalable operations and richer analytics with SAP SuccessFactors

La Cuisine makes houses into homes with SAP Business One

La Cuisine, a Miami-based distributor of high-end kitchen appliances serving Latin America, the Caribbean and South Florida, was hamstrung by manual processes, limited visibility into products, customers and inventory, and an inability to scale across its seven international subsidiaries and 80+ service partners. To standardize operations and enable growth, La Cuisine engaged Celeritech and implemented SAP Business One with vendor SAP SuccessFactors.

Celeritech’s phased SAP Business One rollout (via vendor SAP SuccessFactors) delivered out-of-the-box logistics and field-service capabilities, transaction traceability, richer analytics, optimized RMA processes, and eCommerce integration (including AWS). The solution produced measurable results—zero downtime with careful planning, monthly P&L and cost-effectiveness reporting, improved CRM and higher customer loyalty, and the ability to add new brands and dealer channels—enabling La Cuisine to scale its international operations.

La Cuisine

Rafael Guerrero

Vice President & COO