Case Study: Keolis achieves faster recruitment and streamlined HR processes with SAP SuccessFactors

Keolis Accelerating Recruitment with SAP Cloud for HR Solutions

Keolis, a Paris-based public transportation company with 54,400 employees, struggled with paper-based HR processes, spreadsheets, poor manager visibility, lack of a recruiting system, and data-compliance gaps that hampered internal mobility and applicant tracking. To modernize HR, Keolis selected SAP SuccessFactors and its cloud HCM suite (including Employee Central, Recruiting, Performance & Goals, Compensation, and Succession & Development).

SAP SuccessFactors, working with SuccessFactors Professional Services, deployed the suite to provide employee self-service, a talent-pool database, and streamlined recruiting and performance workflows. As a result, 1,800 people managers now use the system across France and Belgium, performance-review data entry rose from 66% to 94%, recruiting processes and HR efficiency improved, and Keolis achieved cost savings and better access to reliable HR data—while preparing to roll out SuccessFactors Learning and expand the solution internationally.

Keolis

Isabelle Lerin-Basset

Director of Organizational Development and Mobility