Case Study: CITIC Pacific Mining Management Pty Ltd achieves AUD 300K annual savings and improved worker safety with SAP SuccessFactors

Keeping Workers Safe with Intelligent Compliance Processes Built on SAP BTP

CITIC (CITIC Pacific Mining Management Pty Ltd) needed a better way to manage worker safety and compliance documentation. Their existing SAP SuccessFactors solution lacked the capability to administer compliance records, creating disorganization and inefficiency, so the company sought to digitize and streamline compliance administration.

SAP SuccessFactors, extended with SAP Business Technology Platform (SAP BTP) and SAP BTP Process Automation, delivered a self‑service compliance documentation application with SSO/2FA and automated processing that reduces manual intervention. The solution improved workforce safety and productivity for CITIC, delivering an estimated AUD300,000 in annual savings, 200 days saved on learning administration, and an expected return on investment in under six months.

CITIC

Lauren Walsh

Superintendent of Learning Systems