Case Study: Jaguar Land Rover achieves 46% faster hiring and a consumer‑like HR experience with SAP SuccessFactors

Jaguar Land Rover Giving Staff Consumer-Like Digital Experiences with SAP SuccessFactors Solutions

Jaguar Land Rover sought to modernize its HR function for a global, 39,000-employee organization by simplifying processes, delivering consumer-like digital experiences, improving data-driven talent decisions, and creating a leaner HR operating model. To meet these objectives, Jaguar Land Rover selected SAP SuccessFactors as its HR platform, looking for integrated talent management, strong analytics, and reduced bias in recruiting and development.

SAP SuccessFactors implemented its full suite of Talent solutions plus Workforce Analytics (deployed with SAP HANA Cloud Portal and SAP Hybris Cloud for Service, with IBM Global Business Services as implementation partner), centralizing HR on one cloud platform for about 16,000 users across 24 countries. The deployment cut time to hire from 80 to 50 business days (a 46% improvement), enabled productive onboarding from day one, reduced HR project headcount despite company growth, and transformed HR into a strategic, KPI-driven service—outcomes that earned Jaguar Land Rover the SAP SuccessFactors HR Excellence President’s Award.

Jaguar Land Rover

Naomi Anaam Heer

Head of People Strategy