Case Study: C&J Energy Services Inc achieves faster workforce scaling and training with SAP SuccessFactors

Improving the production, profitability, and safety of oil wells for more than 20 years

C&J Energy Services Inc., a 6,500‑employee onshore oilfield services provider, was hampered by manual, error‑prone HR processes that made it difficult to add and train workers quickly. To modernize and scale its people operations, C&J chose SAP SuccessFactors along with SAP Preferred Success services to deploy cloud-based Recruiting Management and Onboarding solutions.

SAP SuccessFactors, backed by SAP Preferred Success’s Next‑Generation Support (including Expert Chat and a dedicated customer success manager) implemented the unified HR suite and guided release management and consumption planning. The engagement drove a 16% increase in active users, higher user satisfaction, faster issue resolution, and the confidence to renew a five‑year contract—giving C&J the flexibility to scale its workforce more quickly.

C&J Energy Services Inc

Mahesh Hari

Business Solution Manager