Case Study: Titan Company achieves faster, unified performance management and improved employee experience with SAP SuccessFactors

Improving the Employee Experience with SAP SuccessFactors ® ® Solutions

Titan Company, a leading maker of watches, jewelry, and eyewear, faced fragmented, legacy HR systems for performance management and offline learning records that disconnected performance processes from corporate goals. To modernize and move to a cloud-based, user-friendly platform, Titan engaged SAP SuccessFactors and deployed SAP SuccessFactors Performance & Goals and SAP SuccessFactors Learning.

SAP SuccessFactors implemented its cloud solutions across 16 locations, covering about 5,980 executives and managers (and 1,875 hourly workers), consolidating 100% of employee data into one system. The rollout cut appraisal and goal‑setting execution time by 50%—bringing the full cycle down to 21 days—improved employee confidence and adoption, freed HR from administrative tasks to focus on strategic work, and better aligned individual goals with corporate objectives.

Titan Company

Rajnarayan R

Chief Human Resources Officer