Case Study: Synchrony Global achieves improved talent management and faster onboarding with SAP SuccessFactors

Improving Talent Management with SAP SuccessFactors Solutions

Synchrony Global, an HCM business consulting and services firm headquartered in Singapore with offices across the Asia Pacific, needed to improve its own talent-management capabilities and better align people to business strategy while supporting clients’ end-to-end HR needs. To modernize recruiting, onboarding and performance processes, Synchrony Global selected SAP SuccessFactors solutions — deploying Recruiting Marketing, Recruiting Management, Onboarding and Performance & Goals — and adopted the SAP Jam social platform.

Using SAP SuccessFactors, Synchrony Global opened a broader talent pipeline, accelerated onboarding and drove greater process efficiency, while SAP Jam increased cross‑business collaboration and employee engagement. The deployment delivered measurable operational gains — SAP SuccessFactors solutions are typically implemented in about 4–6 weeks — and enabled Synchrony Global to scale and offer best‑in‑class HCM services across the region.

Synchrony Global

Darcy Lalonde

Chairman and CEO