Case Study: Hero MotoCorp achieves HR transformation and employee empowerment with SAP SuccessFactors

How Is the World’s Largest Two-Wheeler Manufacturer Helping Employees Drive Company Success

Hero MotoCorp, the world’s largest two‑wheeler manufacturer with operations in 35 countries and more than 8,000 employees, struggled with a mix of off‑the‑shelf and custom HR applications that produced a poor user experience, manual reporting, heavy paper usage, and limited data‑driven decision‑making. To standardize HR and empower employees and managers, Hero selected SAP SuccessFactors (including Employee Central, Performance & Goals, Recruiting, Learning, and Compensation) to support a scalable, global hire‑to‑retire process.

SAP SuccessFactors delivered an integrated, cloud‑based talent management suite that achieved 95% adoption at Hero, automated HR processes, improved transparency in performance and development, sped hiring, and boosted e‑learning delivery and analytics. The implementation repositioned HR as a strategic partner and delivered measurable gains aligned with SAP SuccessFactors benchmarks — for example, higher talent outcome realization (+17%), greater employee mobility (+32%), stronger leadership benches (+29%), and a 50% increase in e‑learning usage.

Hero MotoCorp

Vijay Sethi

Chief Human Resources Officer, Chief Information Officer