Case Study: Cintas Corporation achieves unified HR and payroll with SAP SuccessFactors

How Is Making HR a Strategic Business Partner Shaping the Future for Technology and HR

Cintas Corporation, a provider of corporate identity products and services to more than one million businesses and operator of over 450 facilities, faced an HR technology challenge when its single BPO vendor stopped managing technology and contracts and its existing HR software neared end-of-life. The change created integration gaps across platforms for its >35,000 employees and roughly 40,000 employee-partners, so Cintas turned to SAP SuccessFactors for a modern, integrated human capital management solution.

With SAP SuccessFactors (and Deloitte), Cintas implemented SAP SuccessFactors solutions, including Employee Central Payroll, to deliver a single self-service entry point, tighter integration with other SAP systems, mobility and career-management tools, and a scalable PartnerConnect landscape. The solution connects people data with business data, improves access and development for employee-partners, and positions Cintas — which manages millions of uniforms and serves millions daily — to leverage future reporting, analytics, and standardized integrations.

Cintas Corporation

Julie Pettit

Director of HRIS and Payroll