Case Study: Hydro‑Québec achieves streamlined training management and 25% less planning effort with SAP SuccessFactors

How is a Supplier of Renewable Energy Empowering Its People with an Extension Solution in the Cloud

Hydro Quebec, North America’s largest utility serving over 4 million customers and employing about 20,000 people, struggled with decentralized learning and scheduling data, large volumes of session offerings, and complex long-term training planning across its 250 trainers. To gain a comprehensive overview and improve planning, Hydro Quebec turned to SAP SuccessFactors and an LMS extension built on SAP Cloud Platform.

SAP SuccessFactors, working with implementation partner /N SPRO, deployed a learning management system extension to the SAP SuccessFactors Learning solution on SAP Cloud Platform that integrated training data and scheduling into a single tool. The rollout gave trainers and schedulers a holistic view, improved planning and forecasting, increased reporting transparency, reduced effort in training planning by 25%, and saved the equivalent of three full-time employees.

Hydro Quebec

Marlène Larue

Director, Training and Development Human Resources