Case Study: Tecnológico de Monterrey achieves digital HR transformation and reduced paperwork with SAP SuccessFactors

How Is a Mexican University Transforming HR and Evolving Its Culture

Tecnológico de Monterrey, a leading Mexican university supporting 31,000 employees and 150,000 students, faced heavy paperwork, fragmented HR processes, and decentralized employee data that hindered recruiting, retention, and operational agility. To drive a total digital HR transformation, the university partnered with SAP SuccessFactors and deployed its cloud HR suite to standardize processes and centralize employee information.

SAP SuccessFactors implemented a unified platform—covering Employee Central, Recruiting, Onboarding, Compensation, Performance & Goals, Learning, and Succession & Development—plus user, administrative, and leadership training. The solution automated and standardized HR workflows, created a single source of HR data, reduced time spent on routine administrative tasks, improved transparency and equal access to benefits, and enabled faster decision-making so staff can focus more on student success.

Tecnológico de Monterrey

Hernan Garcia

Employee Experience