Case Study: ARYZTA achieves streamlined employee performance reviews with SAP SuccessFactors

How Is a Global Baked-Goods Giant Streamlining Employee Reviews at Its North American Locations

Aryzta, a global baked‑goods company operating dozens of bakeries worldwide (26 in North America), faced challenges streamlining its year‑end performance review process across a large, geographically dispersed workforce. To maximize the value of its HR systems, Aryzta turned to SAP SuccessFactors, specifically the SAP SuccessFactors Performance & Goals solution, and sought expert support to improve adoption and process consistency.

SAP SuccessFactors delivered SAP Preferred Success services, providing a dedicated customer success manager, proactive process reviews, testing scenarios, and configuration recommendations. The engagement improved the year‑end review experience—ensuring on‑time submission of review forms, giving employees sufficient completion time, significantly reducing user issues, and delivering full employee satisfaction with the performance review system.

Aryzta

Tamerea Obilana

HR Information Systems Manager