Case Study: Getagadget achieves 100% visibility and improved customer experience with SAP SuccessFactors (SAP Business One)

How Getagadget now actively embraces SAP Business One to provide enhanced customer service both today and in the future. The company needed a system that would evolve along with them and make it possible to implement their online strategy

Getagadget, a 20-year leader in original resort and promotional impulse items (40 employees, $12M revenue), faced an inefficient legacy system that made accurate reporting difficult and limited their ability to scale and partner with larger vendors. To modernize operations and support an online strategy, Getagadget turned to SAP SuccessFactors and implemented the SAP Business One ERP solution with support from partner Consensus.

SAP SuccessFactors’ deployment of SAP Business One gave Getagadget a single, accessible platform for all employees, customizable reports, improved workflows, and the ability to attach detailed information to sales orders and invoices. The solution also linked the website and customer portal to inventory, improving customer experience and enabling the company’s online strategy; key measurable impacts include 100% visibility across operations and faster, more reliable reporting.

Getagadget

James Welch

President