Case Study: Plan International achieves unified, agile cloud HR to better support its mission with SAP SuccessFactors

How Does Unifying HR in the Cloud Help a Humanitarian Organization Deliver on Its Mission

Plan International, a global humanitarian organization dedicated to advancing children’s rights and gender equality, struggled with fragmented HR processes and multiple systems that created complexity and slowed response times. To consolidate human capital management and improve agility in routine and emergency situations, Plan engaged SAP SuccessFactors and SAP Preferred Success services to move core HR functions to the cloud, including Employee Central, Recruiting, Onboarding, Compensation, and Performance & Goals.

SAP SuccessFactors delivered a unified cloud HCM suite plus knowledge transfer, SAP Learning Hub access, and dedicated support, enabling Plan International to go live in just six months. The solution consolidated and automated recruiting, onboarding, pay, and performance processes, improved resource navigation during emergencies, upskilled the support team, and introduced ongoing success checks and early-adopter innovations—creating measurable improvements in implementation speed, HR efficiency, and operational agility for Plan’s 9,000 employees.

Plan International

Caroline Shirley

SAP Team Leader