Case Study: Vetter achieves scalable, compliant, people‑centric HR and improved employee experience with SAP SuccessFactors

How Does People-Friendly HR Enable High Standards in a Highly Regulated Industry

Vetter, a family-owned contract development and manufacturing organization specializing in aseptic, prefilled syringes, needed to optimize HR processes to support business expansion without compromising strict safety and quality standards. To create standardized, scalable, and employee-centered HR processes that would improve attraction and retention in a tight labor market, Vetter partnered with SAP SuccessFactors, implementing the SAP SuccessFactors Human Experience Management Suite, SAP SuccessFactors Validated Learning, and SAP Preferred Success services (with support from itelligence AG).

SAP SuccessFactors replaced multiple legacy systems with a modern cloud HR landscape, creating a single 24x7 master repository for employee data, automating workflows, and adding intuitive self-service features for shift workers. The solution ensured cGMP-compliant training via SAP SuccessFactors Validated Learning, supported GDPR and data-security requirements, standardized reporting, reduced duplication of effort, and increased visibility of job ads—helping Vetter boost employee experience, data quality, and its ability to scale HR operations as the business grows.

Vetter

Veronika Winter

Team Leader HR Digital Transformation