Case Study: Fomento Económico Mexicano S.A.B. de C.V. (FEMSA) achieves a fast‑tracked, harmonized HR transformation to attract and retain talent with SAP SuccessFactors

A SAP SuccessFactors Case Study

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How Does Expert Support Enable an Optimal Human Capital Management Transformation Across Countries

Fomento Económico Mexicano S.A.B. de C.V. (FEMSA), a leading beverages and retail company operating across 12 countries in Latin America, needed to harmonize HR processes regionally and attract and retain top talent. To modernize and standardize its human capital management, FEMSA engaged SAP SuccessFactors and used SAP Preferred Success and SAP MaxAttention services for its SAP SuccessFactors solutions.

SAP SuccessFactors implemented a calibrated HR transformation using the SAP Model Company service, an HR cloud solutions architect, and a lean implementation approach to deploy Employee Central, Learning, Recruiting and country payroll capabilities. The program was delivered on time and within budget, generated a significant reduction in total cost of ownership, improved user experience and employee satisfaction, and enabled a planned global rollout of SAP SuccessFactors solutions.


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Fomento Económico Mexicano S.A.B. de C.V. (FEMSA)

Alejandro Morales

HCM Global Architect


SAP SuccessFactors

741 Case Studies