Case Study: Organización Terpel S.A. achieves streamlined, unified HR processes with SAP SuccessFactors

How Does Colombia’s Leading Service Station Brand Transform Human Resource Processes

Organización Terpel S.A., Colombia’s largest distributor of gasoline, natural gas for cars and lubricants, needed an integrated, organized employee database and faster HR processes to place the right people across 51 work centers and about 1,400 employees to support customer satisfaction and brand loyalty. To meet these challenges, Organización Terpel S.A. partnered with SAP SuccessFactors to modernize its HR systems.

SAP SuccessFactors deployed a suite including Employee Central, Performance & Goals, Succession & Development, Recruiting and Onboarding to create a single source of reliable employee information, simplify performance evaluations, enable online benefits management and automate approvals for certifications, vacations, absences and overtime. As a result, Organización Terpel S.A. unified HR operations across its workforce, accelerated reporting and approvals, reduced paperwork, improved audit compliance and helped employees work as one team to better serve customers.

Organización Terpel S.A.

Maria Mercedes Carrasquilla Barrera

VP of Human Resources and Administration